Privacy Policy
Effective as of: 1 June 2025
Your privacy matters to us. Deeply. As practitioners and mentors, we understand the sacred nature of your personal information and we’re committed to protecting it with care and consciousness. This Privacy Policy explains what we collect, why we collect it, and how we keep your details safe, secure and aligned with our values of ethical, client-centred care. Because trust is everything, and so is your peace of mind.
Who We Are
Naturopathic Futures™ is committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable privacy laws and in a way that respects your rights.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our Site.
Definitions
Account – an account required to access certain features of our website, membership site, or digital products.
Cookie – a small text file placed on your computer or device to enable website functionality and tracking.
Our Site – naturopathicfutures.com and any subdomains, membership areas, and online shops operated by Naturopathic Futures™.
We / Us / Our – Naturopathic Futures™, registered and operating in New South Wales, Australia.
What Information We Collect
Information Provided Directly by You
Public Content – If you post in public areas of our Site (e.g. comments or forums), this content may be visible to others.
Forms, Surveys & Quizzes – When you complete a form, quiz or survey, we collect data such as your name, email address, and responses.
User Account Data – When you purchase a product or join a membership, we collect information such as your name, email, password, product access details, and course completion data.
Payment Data – We collect payment details necessary to process your purchases, via trusted third-party processors (we do not store full credit card details ourselves).
Email Information – If you sign up to receive emails, we collect your name and email address.
Customer Support – If you contact us, we may collect your name, email, phone number, and message content.
Information Collected Automatically
Cookies & Tracking Technologies – We use cookies and other tools (such as web beacons and analytics) to collect data about your browsing behaviour, engagement, and device information.
This may include your IP address, browser type, device type, pages viewed, time spent on pages, and referring websites.
How We Use Your Information
We may use your information to:
Process orders and deliver products/services
Communicate with you about our offerings
Send marketing communications (with your consent)
Respond to enquiries and provide support
Analyse website usage and improve performance
Manage memberships, courses, and user accounts
Conduct market research and advertising
Comply with legal obligations
Legal Basis for Processing
Our legal basis for processing personal information is one or more of the following:
Your consent
Performance of a contract
Our legitimate business interests
Compliance with legal obligations
Who We Share Your Information With
Publicly Shared Information
Any information you share in public areas of our Site will be publicly visible.
Internal Team
Personal data may be shared with our employees or contractors who need access to deliver our products and services.
Third-Party Service Providers
We use trusted third-party services for functions such as:
Website hosting
Payment processing
Email marketing and CRM
Analytics
Customer support
Examples of providers we currently use include:
Stripe
Simplero
Google (Analytics, Ads)
Facebook / Instagram
Bonjoro
Other service providers may be used as required.
You should also review these third parties' privacy policies.
Legal Requirements
We may disclose your data to government or law enforcement if legally required, or to protect our legal rights, safety, or property.
Business Changes
In the event of a business transfer (sale, merger, etc), we may transfer your personal data to relevant parties with equivalent protections.
Keeping Your Information Secure
While we take appropriate technical and organisational steps to protect your data, no internet transmission is 100% secure. You acknowledge and accept this risk when providing information online.
Your Rights
You have rights under privacy law regarding your personal data, including:
Accessing your personal data
Requesting correction or deletion
Objecting to certain uses of your data
Withdrawing consent for marketing communications
Managing cookies and tracking preferences
To exercise these rights, contact us at: admin@naturopathicfutures.com
Please allow up to 15 business days for a response.
You can also manage cookies and tracking preferences via your browser settings and opt out of Google Analytics here.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Policy or to comply with legal obligations.
Inactive subscribers may be purged after a defined period of non-engagement (typically 90+ days).
You can request deletion of your data at any time by contacting us.
Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us immediately.
International Data Transfers
As an Australian business, we store data primarily in Australia. We do use international third-party processors and programs, where your data may stored also. Your data may be transferred internationally in compliance with applicable privacy laws.
Third-Party Websites
Our Site may contain links to third-party sites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will be posted on this page, with the effective date shown at the top.
We do not send notifications each time this policy is updated. Your continued use of our Site indicates acceptance of the updated policy.
Contact Us
For any privacy-related queries or requests, please find our contact details on the Contact Page of this website.
We believe in a future where natural health practitioners don’t just survive - they lead, innovate and thrive.